Student life and support

Leiden University has a package of services available to meet your academic or personal needs. It all starts with a warm welcome at Schiphol Airport and introduction weeks in both Leiden and The Hague.

A warm welcome

Coming to a new country to live and study is certainly exciting, but it can be daunting as well. You can best start off by registering for our Warm Welcome Service! Newly arriving international students will be met at the airport and provided with travel information and assistance with post-arrival formalities. When booking your flight, it makes sense to try to plan your arrival for one of these dates.

When you’re new in Leiden or The Hague it is a good idea to register for one of the international introduction weeks at the start of the academic year. Feel at home in your new city before starting your classes:

  • OWL (Orientation Week Leiden): Experience everything the city has to offer, participate in fun activities and meet lots of new people. You will get to learn more about university life and organise some practical things such as getting a bike!

  • HOP Week (The Hague Orientation Programme): Feel the pulse of the bustling city of The Hague! Get started with lots of fun, information on the city and the university life, as well getting to know your fellow students.

How to feel at home quickly

  • Join the Erasmus Student Netwerk (ESN) Leiden or Erasmus Student Network (ESN) The Hague which organises trips, clubs, cultural events, social events and dinners, but which also helps with academic and practical questions.

  • Become a member of one of the other international student clubs in Leiden or The Hague, such as Leiden United, the Association des Etats Généraux des Etudiants de l’Europe (AEGEE), or the United Nations Students Association (SIB-Leiden).

  • Become a member of the Leiden University Sports Centre, and use our facilities at the USC in Leiden or the Buzz at the Beehive Student Center in The Hague.

  • Follow one of the creative courses at Leiden University. LAK offers courses on dance, drama, photography, visual arts, etc. 

  • Attend lectures and debates on a wide range of academic topics at Studium Generale in Leiden and The Hague. They are free of charge and open to everyone.

Student Centres

The Student Centres are home to many services that you may need to utilise during your study at Leiden University. For example, if you have any questions about enrollment, tuition fees, scholarships, exchange programmes, study delays or other study-related issues, the Student Affairs Front Office can help. You can call or walk in during office hours to get assistance.

Leiden
Plexus Student Centre
Kaiserstraat 25
Monday to Friday: 09:00 - 23:00
Saturday, Sunday: 11:00 - 17:00

The Hague
Beehive Student Centre
Turfmarkt 104
Monday to Friday: 09:00 - 23:00
Saturday, Sunday: 11:00 - 17:00

Student counsellors

We have a number of specialised student counsellors and psychologists available. You can consult the relevant counselor on a variety of matters, ranging from psychological support, non-academic issues, insurance, financial and legal matters, to dealing with external housing agents or finding a family doctor. They can also assist you in developing study-related skills. The skills package that is offered consists of individual counselling or workshops designed to support you in your academic performance. Topics covered include thesis writing, time management, stress management and planning. In addition, our counsellors are also available 
to help resolve study and personal problems, should you 
need this.

Departmental study advisers and coordinators

Each department has its own study advisers/coordinators who can answer questions about matters that are related to the study programme of your choice. You can consult the study adviser/coordinator on issues such as timetables, exam grades, choice of subjects and application for graduation. You can find your study adviser/coordinator on the website of your study programme.

Fenestra Disability Centre

Leiden University supports students with a functional disability or a learning disorder so they are able to follow their chosen study programme. The Fenestra Disability Centre can assist these students with practical support and relevant information.

Diversity and inclusion

Leiden University welcomes a diversity of staff and students and is committed to providing an open and welcoming community which enables everyone to develop their talents. The Diversity and Inclusion Expertise Office raises awareness, shapes policies and supports the university community to achieve this goal. There are also a number of networks for students and staff committed to offering a community, a safe space and events to engage in questions related to diversity: The Afro Student Association, Space to Talk About Race, the Middle East and North Africa Students Association, the LGBT+ network, the Leiden University Diversity and Equality Network, devoted to inclusive education and issues of race, and the Access and Support Network of students and staff with a disability.